Terms of Service

1. Acceptance of Terms

By accepting a quote, issuing a purchase order, or engaging Fleet Delete Pros LLC for on-lot mobile commercial vehicle wrap removal, USDOT decal de-identification, box truck debranding, paint protection film (PPF) removal, or telematics removal services, you agree to be legally bound by these Terms of Service.

2. Commercial Scope & Remote Photo Estimates

Commercial estimates are primarily established remotely based on client-provided photographs, VIN rosters, unit counts, and vehicle specifications. All quotes assume standard commercial vinyl, printed cast/calendared film, or factory-installed film layers.

• Box Truck Scope Standard: Every box truck or straight truck quote standardly accounts for both full box sides, cab doors, and rear doors (roll-up or swing), stripped clean around aluminum rivets and corrugated seams.
• Scope Adjustments: If on-site inspection reveals undisclosed secondary vinyl layers, severe film degradation, unpainted fiberglass repairs, or non-OEM clear coats, Fleet Delete Pros LLC reserves the right to adjust pricing or scope upon client notification before proceeding.

3. On-Lot Mobile Access & Customer Obligations

The client warrants legal ownership or authorized custody of all vehicles scheduled for service and agrees to provide:

• Safe, legal, and unobstructed lot access for our self-contained mobile service rigs at the agreed-upon location.
• Adequate clearance around all sides of the assigned vehicles for technicians and access equipment.
• Accurate lot coordinates, gate codes, and authorized contact information prior to crew dispatch.

4. Paint Safety, Clear Coat Nuance & UV Ghosting Disclaimers

Fleet Delete Pros LLC utilizes professional, surface-safe removal methods including commercial vapor steamers, high-temperature hot-water systems, controlled thermal equipment, specialized adhesive removers and film softeners, wide-contact eraser wheels, and non-marring composite scrapers. We never use metal razor blades on painted panels.

Commercial vinyl and protective films block solar radiation, protecting the paint beneath from UV degradation while surrounding exposed paint oxidizes naturally. This differential weathering creates "ghosting" or UV shadow outlines. Fleet Delete Pros LLC is not responsible for pre-existing paint failure, clear coat delamination, repainted bodywork with substandard clear coat adhesion, or UV ghosting inherent to the vehicle prior to removal. Decal & Wrap Ghosting Removal via machine compounding is available as an optional reconditioning scope.

5. Dashcam, GPS & Telematics Removal

Telematics removal services are conducted non-destructively by unplugging diagnostic Y-cables (OBD-II and J1939) and restoring factory port connections without cutting factory wiring harnesses. Structural windshield brackets (3M VHB) are chemically softened and removed cleanly without glass scratches. Removed hardware is bagged and labeled by VIN for corporate return or redeployment.

6. Invoicing & Commercial Payment Terms

Commercial invoices are due upon job completion unless net billing terms have been formally approved in writing for fleet accounts, auto auctions, or dealerships. Overdue balances are subject to statutory commercial late fees and interest as permitted under Florida commercial law.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Fleet Delete Pros LLC’s total liability for any claim arising out of our services shall not exceed the total amount paid for the specific vehicle service in question. Fleet Delete Pros LLC carries commercial general liability coverage; certificates of insurance (COI) are provided upon request.

8. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida. Any legal action or dispute arising from these terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Duval County, Florida.

Privacy Policy

B2B Operational Privacy Policy

Fleet Delete Pros LLC operates on a straightforward B2B commercial model. We respect your operational privacy and do not sell, rent, monetize, or broker corporate client data, vehicle manifests, or contact information to any third parties or data aggregators.

Information We Collect

We collect only the business information necessary to generate commercial quotes, schedule mobile fleet crews, and perform on-lot services:

• Contact Details: Business name, fleet manager or recon director name, work email address, and direct phone number.
• Vehicle & Lot Logistics: Vehicle photos showing graphics scope, unit counts, VIN or stock rosters, and physical lot addresses where vehicles are staged.
• Billing Information: Commercial billing addresses, accounts payable contacts, and tax exemption certificates where applicable.

How We Use Commercial Information

All collected data is used exclusively to evaluate job scope, deliver accurate per-unit estimates, coordinate mobile technician routes, verify completion with VIN-matched records, and issue commercial invoices.

Third-Party Disclosure & Data Security

We do not disclose client information to third parties except as strictly required to process commercial transactions (e.g., secure banking channels) or when required by lawful subpoena under Florida or federal law. We implement appropriate physical, technical, and administrative safeguards to protect your communications and vehicle rosters.

Contact & Policy Updates

Fleet Delete Pros LLC reserves the right to amend this Privacy Policy as operational requirements evolve. Updates will be posted directly to this page with an updated effective date. For privacy questions, contact us at quotes@fleetdeletepros.com.